Customer Care
State of the Art Inventory Management System
Dedicated Toll-free
Numbers and
Customized Greetings
Consistent Contact
and Follow-up to Efficiently Resolve Claims
Providing Professional and Cordial
Environment for Customers and Clients
Fully Integrated Proprietary Insurance Administration System
Superior Customer Relations
through
Diligent Attention to Client Needs
U.S. Based Customer Service
Professionals
Exclusive
Automated Claim
Adjudication
Training
Customized to Client
Expectations
Staff Focused on Providing World ClassWhite Glove Service
CBP Connect
CBP provides 24/7 access to our web portal, CBPconnect.com, for members or providers to self-register and perform the following activities: update their profile and change password, restrict access (spouse/child), confirm eligibility, check claim status, recreate EOBs and print, fax or email, or contact CBP via website email on the Contact Us page.